Frequently Asked Questions
How Can I contact Experts at Guide Stork?
If you have not taken our membership plan, you can directly contact us by telephone (+1-828-242-8145) during normal business hours (Monday-Friday 9:00 am - 9:00 pm EST, Saturday 11:00 am - 6:00 pm EST) or by email (help@guidestork.com). Subscribed members can contact us 24/7 through these methods.
What if My Issues Don’t Get Fixed?
Guide Stork guarantees to fix the issues. This works as we only take up such tech glitches that are in our range. And once our professionals engaged in fixing the issues, there is a 99.99% chance of rectifying the devices. However, we don’t deny the possibility of user dissatisfaction in 1% of cases. For such cases, we put forth the option of a refund. Please visit our refund policy page to know more.
Do I get a refund if I am not satisfied with your services?
Yes, if you are eligible for a refund, we will process it within 7 working days. Visit our refund policy page for more details.
What information do I need to share with you to avail of the services?
We only ask for such information that is essential to fix your device and offer our services. Such information includes name, email address, phone number, and device details. We use and keep the users’ information under the guidelines stated in respective countries’ laws. For more information, visit the privacy policy page.
Do I need to get a subscription to avail of the Guide Stork’s Services?
No, you don’t need to get the subscription plan. If you are one-off users, you can contact us at our Guide Stork help Desk (+1-828-242-8145) or email ID (help@guidestork.com). We offer additional services and 24*7 supports to our subscribed users.
How can I start Guide Stork’s Membership?
The process is simple, just choose the membership plan suitable to you from this website or call our executive. They are on hand to help you 24*7. You can also avail of our add-on services at nominal charges.
Do I get Help with my email accounts?
Yes, you can! We are a comprehensive service provider. We have specialized teams of experts who are working on a variety of issues like email difficulties, network errors, software and hardware glitches, and so on.
How do I Cancel My Membership?
It is as simple as subscribing to our membership. Send us an email on (help@guidestork.com) or call on our toll-free Guide Stork Help Desk (+1-828-242-8145). Soon after registering your request, we cancel your membership from our end. You can restart or renew your membership anytime by calling or emailing us again.
How can I update my contact and billing information?
You need to give us a call at the toll-free Guide Stork help Desk (+1-828-242-8145). You can also send an email regarding this to (help@guidestork.com). Our executive will get back to you soon.
Why should I Rely on Guide Stork?
We are a reliable service provider in the USA, thus we render legitimate checkout, transactional, and refund processes. We are based on (help@guidestork.com). You can call and speak with the executive during our business hours. We will address any issues and work to your satisfaction.
