We are committed to offering the best services along with satisfying customers from all around. And In our effort to satisfy customers and improve our services, we welcome users’ claims/grievances/refund-request that let us aware of deficiencies in our services. You must write to us at (https://guidestork.com) to raise any issues regarding our services within 15 days, excluding Sunday and major holidays. We will contact you asap and try our best to fix your issue.
Soon we receive your claim of any deficiencies; we will use reasonable efforts to provide you with appropriate solutions. If we, after using our every reasonable effort, are unable to resolve deficiencies you claim in our services, then we may choose, at our sole discretion, to issue you a refund for the deficiencies that we consider not resolved. However, our liability to issue you a complete refund.
We may choose, at our sole discretion, to issue you a refund in case:
A refund will be issued through the same payment mode you made the payment for the services before.
For more information, contact us via email (help@guidestork.com).
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